Service

We offer a comprehensive maintenance and repair service for all of our models

Retuning, new valves, reed replacement, general overhaul? No problem.

In many different countries we have authorized >SERVICE SERVICE PARTNERs available who provide a professional repair service.

For sure you can also  carry out many repairs by yourself. >Spare parts for all of our models and >special tools are available in the >eShop.

Procedure for maintenance/repairs

Please send the instruments as clean as possible in a well protected package. Individual reedplates could simply be packed into a padded envelope.

The customer must first call or email the appropriate SERVICE PARTNER for a reference number. Harmonicas returned without a reference number will NOT be accepted.


Please note: For all customers outside the European Union who want to send a harmonica for maintenance to the factory in Klingenthal please send an email to [email protected] to get your official custom authorization number. Otherwise your parcel will be sent back without prior notice.

 

We offer a professional service at a fair price

Please always add your address/telephone no./email and a short description of the problem (in English or German) to the package. We will process your inquiries within 10 to 15 working days. You will receive a detailed repair description and an invoice (shipping cost included). All costs for >warranty repairs will be covered by SEYDEL (proof of purchase required).

If a faulty harmonica is not worth to be repaired we will contact you in advance. Repairs will be handled in the order of their receipt. 

Tips for mainenance, service and repair of SEYDEL-harmonicas: > view online (pdf)

 

>find your SERVICE PARTNER here


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