Frequently Asked Questions (FAQ)
Service
You can send your harmonicas directly to us or to one of our SEYDEL SERVICE PARTNERS. For more information, please click here: Repair-Service
Yes, we also repair older models, provided that replacement parts are still available. We maintain an extensive inventory of components and materials from past decades. However, the harmonica must have been manufactured in Klingenthal (for example under the SEYDEL, Bandmaster, Vermona, or Weltmeister brands). Unfortunately, we are unable to repair harmonicas from other manufacturers.
No, unfortunately we are unable to repair harmonicas from other manufacturers, as we do not have access to the necessary replacement parts.
Repairs are usually completed by our service center within one to two weeks. Please keep in mind that you should also allow a few additional days for shipping your harmonica to the service center and back to you.
We work with fixed service rates. These already include the replacement of small parts such as screws, valves, or individual reeds. Our current service fees are:
Diatonic harmonicas (Blues Harps): 14,99 €
Chromatic harmonicas: 34,99 €
Tremolo and octave harmonicas: 29,99 €
Please note: Service fees charged by local SEYDEL SERVICE PARTNERS outside Germany may vary.
No, in general you will not receive a cost estimate before the repair if the costs fall within our fixed service rates. If the costs should differ, we will of course contact you in advance.
Older instruments (especially those with nailed reed plates) will never be as airtight and responsive as a new instrument built according to today’s technical standards. A repair cannot change this fundamental limitation. For very old instruments, a repair is therefore only worthwhile if the instrument has sentimental or collector’s value. Otherwise, purchasing a modern model is often the better choice. Feel free to take a look at our Shop
Please send your instruments in as clean a condition as possible, in a well-protected package. Reed plates can also be shipped in well-padded envelopes. Always include your address and a phone number or email address so that we can contact you if we have any questions about your instruments.
Of course, you can also send your harmonica from abroad. If you live outside the European Union, please contact us in advance so we can prepare the necessary customs documentation. In many countries, we also have SEYDEL SERVICE PARTNERS who offer comprehensive maintenance and repair services. You can find further information and addresses here
If we are not able to repair your harmonica, we will contact you. You can then decide whether you would like us to return the instrument to you or dispose of it for you.
When you send your harmonica to us, it is assigned a service number. You will then receive regular updates on the status of your repair via email. Please remember to include your email address when sending in your instrument so we can keep you informed.
Cleaning & Care
You can find tips on how to clean and care for your harmonica here.
There are no fixed rules for how often you should clean your harmonicas. If you produce a lot of saliva while playing, you should tap out and clean your harmonica after each session. Other players only clean their instruments when the response of the notes deteriorates or when valves become stuck.
You can generally clean your harmonica with water. It is important that your instrument is able to dry properly afterwards. Prolonged moisture can stress the reeds and cause long-term damage. For valved instruments, make sure that the valves are not fully submerged in water, as this can cause damage. Avoid harsh cleaning agents or hot water.
Always let your harmonica dry thoroughly after playing and do not store it permanently in a humid environment. With SEYDEL harmonicas featuring stainless-steel reeds, corrosion only becomes an issue if you have particularly acidic saliva. All materials used are corrosion-resistant. It can also help to rinse your mouth before playing, for example by taking a sip of water.
The most common reason for blocked or muted notes are residues inside the instrument. These are created by a combination of saliva and dust. Even small hairs can cause reeds to stick. Cleaning your harmonica will usually restore its normal sound. Another possible reason for muted tones is excessive stress on the reeds. Depending on the pitch, a harmonica reed vibrates several hundred to several thousand times per second, which puts significant strain on the material. After long playing time, material fatigue can occur. The tone then sounds duller and less rich in overtones than before. In this case, replacing the reed is recommended.
First, you need to find the cause of the sticking. To do this, open the cover of your harmonica. Sometimes a hair or some dirt is stuck on the reed or in the reed slot, preventing it from vibrating freely. Remove any interfering particles and then gently pluck the reed to check whether it is vibrating freely again.
If this does not solve the problem, check whether the reed is positioned parallel within the air slot. In rare cases (for example after the instrument has been dropped), the reed can become twisted and touch the edge of the slot in the reed plate. You can realign the reed using a reed wrench. You can find a suitable tool for adjusting reeds here.
Make sure to let your harmonica dry briefly after playing before placing it into a bag or case. A dry, sturdy, and well-ventilated case is best. Avoid closed and humid environments. Give your instruments room to breathe. Also ensure that your harmonicas are not stored loosely in a bag and are not exposed to extreme temperatures. You can find a wide selection of suitable harmonica cases and bags here.
The reed of your harmonica is a small metal strip that works like a spring, and vibrates back and forth several hundred to several thousand times per second, depending on the pitch. Like any spring, a harmonica reed can eventually break.
Your playing technique and style have a major influence on the lifespan of the reeds. A common misconception among harmonica players is that blowing harder produces a louder sound. This is not correct. Each reed has a maximum amplitude (deflection) during vibration, which is already reached with relatively low air pressure. If you blow harder, the harmonica does not get louder. Instead, you need to adjust your oral cavity so that resonance creates a fuller and louder tone. If you use too much force, the reed is placed under unnecessary stress and reaches the end of its lifespan sooner. With proper breathing technique (controlled diaphragmatic breathing), it is possible to play very loudly without excessive pressure.
Bends and overblows also put significant stress on the reeds. Especially in the beginning, this can lead to heavy strain and even breakage of reeds. Beginners often bend notes too far downward. It is best to use a tuner to check your pitch and ensure accurate intonation. Bending does not require additional air pressure compared to normal playing. Experienced players learn to control airflow and thereby significantly extend the lifespan of their harmonica.
If a reed breaks, in most cases this is related to your playing technique. The harmonica is a very small instrument that produces sound through its connection to the air column of your body. If you manage to align your body (diaphragmatic airflow, mouth, and throat) with the tone, not only does the lifespan of your instrument increase, but the sound you produce will also improve.
Here you will find an informative video about out-of-tune reeds from our endorser Will Wilde, who plays extremely loudly and uses many bends:
Will Wilde talks about reed life in his harmonicas
Spare Parts & Components
With us, you can order all spare parts for your harmonicas — from individual reeds and screws to reed plates and everything in between. You can find our spare parts shop here.
It is possible to replace individual reeds in all SEYDEL harmonicas. Here you can find instructions on how to do this with our TOOL KIT reed replacement
You can replace the reed plates in every SEYDEL harmonica. Each harmonica model has matching reed plates. You can find the compatibility information in the product description in our spare parts shop.
You can purchase all spare parts separately. For many models, you even have different color or material options for the components. Take a look at our spare parts shop
The compatibility of individual parts is indicated in the product description of each spare part. Many spare parts can be used across multiple harmonica models.
You can replace the reed plates of your harmonica to convert it to a different key or tuning. Please find new reed plates here.
For regular maintenance and adjustment work, the tools from the HARMONICA TOOL SET. are sufficient. If you also want to replace reeds, you will need the larger tool set, which is our TOOL KIT for reed replacement.